We thought publishing the answers might help minimize confusion on the upcoming changes to the CMS login process that we announced recently. So, here are answers to Andy's well-put questions:
1. To enter a password in the RMS Express program do I: 1) on the main screen follow the path 'Files/RMS Express Setup' to the 'RMS Express Properties' screen, 2) then enter a password in the 'My Password' field? Is there anything else I need to do with the RMS Express program?
A: Make sure you're using the latest version of RMS Express! Beta test version 22.214.171.124 adds a fix for a bug in secure login. It also has a button that makes it easy to request your password to be sent to you, plus a way to enter a password recovery address without having to go to the web site to do it. When you enter your password in the 'properties' form of RMSE it also sets your option for 'secure login' to CMS servers (direct via telnet or through an RMS). The option to elect secure login and the setting on the web site will go away in six months or so (date to be announced). After that date, secure login is mandatory.
2. For some time I have had a password to access Winlink2000 on-line for webmail and account management (e.g. password recovery e-mail address, white and black lists). Is the password I enter into my RMS Express program the same as I already use with my Winlink2000 account?
A: Same password. There is only one password per callsign account in the Winlink system. Just to prevent confusion: The common key CMSTELNET for access to Telnet connections that must be manually set in Airmail or other clients is NOT a Winlink password (though some clients call it that), but rather a common key for all client connections.
3. Is there any restriction on the type of characters I use for the RMS Express password? (One of the participants in the summer discussion said lower case would cause a problem; my current Winlink2000 password might - or might not - include lower case character(s)).
A: Winlink passwords all use upper case alpha character, numerics and the symbol/punctuation set seen on 'qwerty' keyboards. If an input method permits lower case, it's always converted to uppercase before it's used in the system. If it doesn't--the WDT did not write the software and the author is in error.
4. Every time I change my Winlink2000 password do I also need to change the password in the RMS Express program?
A: Yes, of course. Otherwise, you're trying to log into an account with an incorrect password!
5. How long will it take for my new, or changed, password to be functional in RMS Express (and with on-line Winlink2000 assuming both passwords are linked)?
A: After making a change, you should allow 5-10 minutes to be sure, perhaps less before trying to use it in a client. The password is first changed on one CMS database, then it must propagate to four others around the world. This takes 2-3 minutes in most cases, occasionally longer due to net conditions. If you are using an older client (Airmail, Outpost) that focuses on one or uses a slow rotation of CMS selection, you may experience a problem, but allowing time should fix it. RMS Express is smart about CMS selection and transparent to the user as well, so no problem with it.
6. May I setup a (Winlink2000 based) password NOW in my RMS Express program, before a password is mandatory?
A: YES. Highly recommended. You'll be using secure login right away, which is a good thing. Nothing to worry about setting later, too.
7. if the answer to 6 is 'yes', is there any advantage to setting up a password in RMS Express now?
A: Spoofing your call or access to your account using secure login is very hard. Nothing else to do or remember later, either. The only negative is that you must manage the password and must not forget it. Be sure to set a password recovery address that is NOT your Winlink account, so you can request the password to be sent where you can recover it if you should be human and loose it.
Winlink Development Team