Support

Besides the Book of Knowledge and other resources of this web site, and help files contained in each program, your best place to go for answers are email groups ('list servers' or 'email reflectors') manned by gurus and knowledgeable volunteers. Posting a question along with technical details of a problem will get you a quick and current answer--or several. To avoid confusion, we don't recommend a general web search for information on Winlink for most questions. There is much old, incorrect and outdated information posted to many different web sites that we can't control.


The 'Winlink Programs Group'

Owned by the Winlink Development Team. Hosted by Google Groups.
This is our primary support forum. If you need help using a Winlink client or sysop program, post here. The purpose of the group is to provide help to users of programs developed by the Winlink Development Team. This includes client programs Winlink Express and Paclink; gateway programs RMS Trimode, RMS Packet, RMS Relay; and other utilities and administrative programs. Help and discussion of any aspect of the Winlink system is welcome.


The 'Winlink for EmComm' group

Owned by the Winlink Development Team. Hosted by Google Groups.
The purpose of the group is to share ideas, uses, methods and procedures of utilizing Winlink for disaster recovery or emergency preparedness; and to include any other organization or agency that deploys or is considering deploying Winlink for emergency communications.

Other Email Groups

  • http://groups.yahoo.com/group/Airmail_2000/info Owned by a third-party
    A general purpose list for things like: Beginner questions on setting up Airmail software, tips on using and connecting to the Winlink system, frequency updates, Winlink station status and new station additions are all welcome on this list.
  • http://groups.yahoo.com/group/WINMOR/info Owned by a third-party
    WINMOR is an HF digital protocol designed for use with the Winlink system. WINMOR is a radio protocol an alternative to external Pactor hardware that works with a PC sound card to provide a virtual TNC enabling throughput performance approaching Pactor 2.
  • http://groups.yahoo.com/group/paclink-unix/ Owned by a third-party
    Discussion/support group about the Paclink-Unix client program project.
  • http://groups.google.com/forum/#forum/pat-users/ Owned by a third-party
    Discussion/support group about the PAT client program project.
  • http://groups.yahoo.com/group/BPQ32/info Owned by a third-party
    A user group established by John Wiseman G8BPQ/GM8BPQ and Ron Stordahl AE5E (ex N5IN) for BPQ32. BPQ for DOS and BPQ32 for Windows were written by John Wiseman G8BPQ/GM8BPQ and have a considerable following of appreciative users. LinBPQ is a Linux version of the software. The programs offer many configurable roles, from client, to HF or VHF/UHF gateway, to a general-purpose AX.25 BBS node, and more. BPQ32 includes BPQMailChat, a modern BBS and Chat system, and BPQAPRS, an APRS Mapping and Messaging application. Many useful BPQ32 utilities and configuration examples are included.
  • http://groups.yahoo.com/group/LinuxRMS/info Owned by a third-party
    This user group provides the LinuxRMS Gateway sysop program, with support from the authors and the program's user community.

Contact the System Administrator

Steve Waterman, K4CJX, Winlink Administrator

Winlink Linkomatic